Privacy Policy
This Privacy Policy describes how Weiaite Health Management (Shenzhen) Co., Ltd., doing business as Zevqaroe™, collects, uses, discloses, and protects personal information when you visit zevqaroe.com, use our services, make a purchase, or otherwise communicate with us.
Business Identity
Zevqaroe™ is owned and operated by Weiaite Health Management (Shenzhen) Co., Ltd.
Legal Company Name: Weiaite Health Management (Shenzhen) Co., Ltd.
Legal Representative: Chen Ruwan
Business Address: No. 118-1, Longguan West Road, Gaofeng Community, Dalang Subdistrict, Longhua District, Shenzhen, Guangdong, China
Customer Support Email: service@zevqaroe.com
Customer Support Phone: +86 135 1063 1356
Customer Service Hours: 8:00 AM–10:00 PM
Information We Collect
Depending on how you interact with the website, we may collect the following categories of information.
Contact Information
Your name, billing address, shipping address, email address, and telephone number.
Order Information
Products ordered, order number, purchase amount, discounts, shipping method, delivery information, returns, refunds, and communications concerning an order.
Payment Information
Payments are processed by third-party payment providers. We may receive limited payment-related information, such as payment status, payment method type, billing details, and transaction identifiers.
We do not directly store complete payment-card numbers or card security codes.
Account Information
If customer accounts are available and you create one, we may collect login credentials, account preferences, saved addresses, and order history.
Device and Usage Information
Internet Protocol address, browser type, device type, operating system, pages viewed, referring website, interactions with the website, session information, and approximate location derived from technical information.
Customer Communications
Messages, product questions, reviews, return requests, complaint information, photographs, videos, and other content you provide to us.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, maintain shopping-cart functionality, understand website performance, prevent fraud, and support marketing where permitted.
How We Collect Information
We may collect personal information:
Directly from you.
Automatically through your use of the website.
From payment providers.
From shipping and fulfillment providers.
From fraud-prevention and security providers.
From analytics, advertising, and technology service providers where permitted.
How We Use Personal Information
We may use personal information to:
Provide and operate the website.
Process and fulfill orders.
Confirm payments.
Arrange shipping and delivery.
Provide tracking information.
Process cancellations, returns, replacements, and refunds.
Communicate with customers.
Respond to customer-support requests.
Detect and prevent fraud, misuse, and security threats.
Maintain records and comply with legal obligations.
Improve products, services, and website functionality.
Measure website performance.
Send service-related communications.
Send promotional communications where permitted or where consent has been provided.
Personalized Advertising and Analytics
Where permitted, we may work with analytics and advertising providers to understand website use, measure campaigns, and present relevant advertising.
Depending on your location, applicable law may provide rights concerning the use or disclosure of personal information for targeted advertising or similar purposes.
How We Share Personal Information
We may share personal information with service providers that assist with:
Website hosting and e-commerce services.
Payment processing.
Order fulfillment.
Warehousing.
Shipping and delivery.
Customer support.
Fraud prevention.
Data analytics.
Advertising and marketing.
Professional, legal, accounting, and compliance services.
We may also disclose information:
To comply with law, regulation, legal process, or lawful government requests.
To protect customers, the public, our business, or our legal rights.
In connection with a merger, financing, acquisition, restructuring, or sale of business assets.
With your direction or consent.
We do not authorize service providers to use personal information for unrelated purposes beyond providing their contracted services, except where independently permitted by law.
Shopify
Our store is hosted on Shopify. Shopify processes certain personal information to provide its e-commerce platform, checkout, security, and related services.
Your use of the store may therefore involve processing under Shopify’s own privacy practices.
International Processing
Because we operate an international online store and use service providers in multiple locations, personal information may be processed outside your state, province, or country.
Data-protection laws in those locations may differ from the laws where you live. Where required, reasonable safeguards will be used for international transfers.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete transactions.
Provide customer service.
Maintain business and tax records.
Resolve disputes.
Prevent fraud.
Enforce agreements.
Comply with legal obligations.
The retention period varies depending on the information, the purpose of processing, and applicable law.
Data Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information.
However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.
Customers should protect their account credentials and notify us if they suspect unauthorized activity.
Children’s Privacy
The website is not intended for children who are not legally able to enter into a purchase contract in their jurisdiction.
We do not knowingly collect personal information directly from children in violation of applicable law. If you believe a child has provided personal information improperly, contact us.
Your Privacy Rights
Depending on your location, you may have the right to:
Request access to personal information.
Request correction of inaccurate information.
Request deletion of certain information.
Request restriction of processing.
Object to certain processing.
Request a portable copy of certain information.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Lodge a complaint with an appropriate data-protection authority.
These rights may be subject to legal limitations or verification requirements.
To submit a privacy request, contact service@zevqaroe.com. We may ask for information reasonably necessary to verify your identity and request.
Marketing Communications
You may unsubscribe from promotional email messages by using the unsubscribe link in the message or contacting us.
Even after opting out of marketing, you may still receive transactional or service communications relating to orders, security, returns, or customer support.
Cookies
You may manage cookies through your browser settings and, where available, the website’s cookie-preference tools.
Blocking certain cookies may affect shopping-cart functions, checkout, account access, or other website features.
Third-Party Links
The website may contain links to third-party websites. We are not responsible for the privacy or security practices of third parties. Review their policies before providing information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, legal requirements, or data practices.
The updated version will be posted on this page with a revised “Last Updated” date. Material changes may be communicated through additional reasonable means where required.
Contact Us About Privacy
Email: service@zevqaroe.com
Phone: +86 135 1063 1356
Legal Company Name: Weiaite Health Management (Shenzhen) Co., Ltd.
Business Address: No. 118-1, Longguan West Road, Gaofeng Community, Dalang Subdistrict, Longhua District, Shenzhen, Guangdong, China